The Team

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Lee Goodwin

Lee is the 8th generation of family members to run the Oakleafe group of companies and has significant experience in the Insurance claim industry with both domestic and commercial claims.

He is also a Chartered Building Surveyor and holds accreditations with RICS, CIOB, CILA, CII, IPLA, CABE, CMI, IFAA, C.B

Lee Goodwin

Managing Director

Dean Goodwin

Dean is the Group Director who heads operations nationally. Extensive experience in both domestic and commercial claims, specialising in large and complex losses. Complimenting his 25 years claims expertise Dean is also a Chartered Building surveyor with honorary Fellow status.

Professionally qualified and accredited by CILA, RICS, CIOB, CABE, CII, and IPLA

Dean Goodwin

International Chief Of Operations

Stuart Marshall

Having worked in the financial sector for 25 years for several large corporations Stuart is well placed in the organization with his knowledge and competency in the insurance sector. Head of Group Sales and business development with responsibility for the national sales force. Promoting and networking the companies core values and services to Businesses and individuals. 

Stuart Marshall

Global Claim Support Director

Phabiola Menon

Phabiola’s leadership style is rooted in strategic clarity, market adaptability, and team capability development. She has served as the regulatory readiness lead for upcoming broker regulations in the UAE and is a regular contributor to regional market briefings and compliance forums. Phabiola brings a consultative mindset to transformation, risk advisory, and go-to-market strategy.

Phabiola Menon

Regional Director

Darrell Wiffin

Senior Claims Consultant

BSc (Hons), ALOS ,MIAB, and FCO

Darrell Wiffin

Senior Claims Consultant

Rob Smith

Finance Director

Rob Smith

Finance Director

John Thompson

John is a chartered loss adjuster with over 40 years of experience in business interruption, property, and special risks claims. He became a Fellow of the Chartered Insurance Institute in 1976 and of the Chartered Institute of Loss Adjusters in 1987. He acts in the capacity of BI claims consultant on large and technical claims.

Qualified to the highest level of FCILA FCII

John Thompson

Complex Business Interruption

Raj Soni

Raj has been handling insurance claims for over 32 years, with extensive experience across both UK and international markets. He currently specialises in commercial and domestic claims, including ultra-high-net-worth, major, and complex losses worldwide. Raj is known for his efficiency and commitment to delivering an exceptional claims service to his clients. He further enhances his expertise with multilingual capabilities in English, Gujarati, Kiswahili, Punjabi, and Urdu, enabling him to suppo

Dip CII (Claims), BDMA Insurance Technician

Raj Soni

Major and Complex Loss Claims Technician

Paul Turner

Paul brings an extensive catalogue of high-level claims management experience, handling ultra-high-net-worth domestic and commercial losses across both the UK and international markets. A senior lecturer and examiner for the Chartered Insurance Institute, he specialises in Business Interruption. Paul also provides ongoing support and mentoring across the group, sharing his expertise to develop excellence within the team.

A Chartered Loss Adjuster, ACII, and ACIOB

Paul Turner

Head of Commercial Claims